Q: Why do I need to move my site? What does web site migration consist of?
A: The web site migration service that our company is offering is free of cost (to a certain extent). We’ll move your web site(s) to our first–class cloud hosting platform without you needing to do anything. We know from experience that switching hosting providers can result in lost data and undesirable network downtime. This is the reason why we will perform all that for you for free!We’ve got proficient administrators whose primary task is to make sure that your website performs precisely as it did on your old web hosting platform. Our administrators are experts in migrating custom–built websites, as well as websites that are based upon famous web apps such as Joomla™ and WordPress.
Q: How long will it take for my web site to be transferred over to your platform?
A: While we can’t give you a precise time window, since there are plenty of variables, including the physical size of the web files and databases, the physical location of the current host’s server, the complexity of your site and the current workload of our Website Migration Department, etc., we will give our very best to move your website within 48 hours, and in some cases – within 24 hours (when the content is not very large).
Q: What info will I need to give to your Website Migration Department?
A: We do not request any information that is sensitive. We’ll require, though, the login information for your current hosting account along with the name of the website that you would like to transfer.
Q: The login info for my hosting account is sensitive. How can I trust you?
Q: Will there be any outage for my site?
A: While we migrate your website, it will be available both in your web hosting account with us and in your account with your old hosting provider. As soon as the migration is done, we will make certain that everything is working correctly and that the integrity of your data is not affected prior to notifying you that the migration is over. Then we’ll instruct you how to move the domain name over to your web hosting account with us and how to update your DNS settings.
Q: Will my old web hosting provider need to provide any information/assistance?
A: No. Aside from your login details for the Control Panel, we will not need anything. We’ll never get in touch with your hosting provider. They won’t know anything about the migration either.
Q: Which web hosting platforms do you support?
A: We can migrate your website from any hosting provider or any Linux–powered web hosting platform given that we can gain access to the Control Panel and there’s File Transfer Protocol access available.The only websites that we cannot migrate are the ones based on closed–source software apps like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.