1 hour ticket response
Our team of technical support engineers is focused on supplying quick answers to each of your inquiries. We’ll review your ticket the minute it’s been received and will respond with a solution to the problem within less than one hour after the customer support ticket submission. As a matter of fact, our average support ticket response time is 20 minutes.
A Top–Class Client Care Service
Each member of our customer care staff has lots of years of experience in the Linux web hosting packages business and most of them have been with us for at least 5 years. They are all prepared to answer all your questions in the most professional manner possible.
An Intuitive Help Center
To help you find a quick suggestion on how to use a given feature, we have incorporated a truly intuitive Help section in your Web Control Panel. You can search through an enormous selection of web hosting account management articles and website administration articles, have a glance at our F.A.Q. section or check out our how–to video tutorials.