Service Uptime Guarantee in Web Hosting
We guarantee 99.9% network uptime for each and every web hosting account on our web servers. We use an avant-garde cloud Internet hosting platform where every single part of the hosting service is managed by a separate cluster of web servers, thus if one server fails, the remaining ones within the cluster are going to take over at once. The cloud platform also decreases the overall load substantially, therefore the hosting service is far more stable compared to a service through which everything runs on only one machine and your sites are going to perform in the very best way. We furthermore have redundant Internet lines and diesel backup generators to make sure that your internet sites will stay online no matter what. Software and hardware firewalls warrant the proper operation of our machines in case there is DDoS attacks whereas in the case of any software problem, we have admins checking the machines 24/7.
Service Uptime Guarantee in Dedicated Servers Hosting
All of our dedicated solutions come with a 99.9% server and network uptime warranty and maintenance procedures are contained in the other .01% of the time. We test out every single server carefully before we hand it over to the customer and we work with new hardware components in order to avoid any chance of hardware troubles. Any unanticipated software problems can be resolved at once by our system administrators as they keep track of all the servers 24/7. To prevent infrastructural troubles, our data center in downtown Chicago employs powerful diesel backup generators, while the connection to the servers is ensured by redundant fiber lines from various backbone Internet providers. To be on the safe side, we have software and hardware firewalls, so even if your web sites are flooded, we can react instantly and filter the unwelcome traffic before it reaches your dedicated server and interferes with the proper work of your sites.