When your website hosting service provider offers live chat support, you're able to speak to an agent in real-time and find out useful info or get an issue resolved promptly. The advantage of using chat rather than calling to consult with a live person is that you'll need only a computer with Internet connection, therefore you won't pay any fees in case you're in another state or country. What's more, it'll be much simpler to copy and paste details such as domain names, usernames or error messages i.e. details that are sometimes hard to provide to the other side on the telephone. The live chat is also a much faster solution to contact your hosting service provider's support crew in comparison to using a ticketing system. Last, but not least, when some trouble needs more time to be taken care of, you'll be able to do something else entirely while you wait for support on the live chat, therefore you won't waste time - something that is not possible in case you're on the phone.

Live Chat Support in Web Hosting

We supply a live chat assistance service for all of the Linux web hosting packages that we offer and we will support you with almost everything in real time. If you don't have an account with our company yet, we will give you more information about the packages to help you to get the most suitable plan. In case you are an existing client, we're able to assist you with any general or billing issue as well as with various common technical troubles, for instance an e-mail address installation in a desktop email client. When you can't give us a call for some reason or you're in some country where we don't have a local phone number, our live chat will be the best option to contact us. Needless to say, some problems require more time to analyze and test, so you'll have to open a support ticket to our technicians, however, we're able to save you time and assist you with lots of troubles on the chat.